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Unlock CX Insights with Gen AI-Powered Five9 AI Insights

Sarika Prasad  (Senior Manager of Product Marketing, Five9)

Bailay Backal  (Product Marketing Manager, Five9)

Location: Solution Spotlight Theater 2 Booth: 2135

Date: Tuesday, March 26

Time: 5:25 pm - 5:45 pm

Pass Type: 3-Day Conference Pass, 4-Day Conference Pass, Expo Plus Orlando, Half-Day Training - Get your pass now!

Session Type: Enterprise Connect Theater

Vault Recording: TBD


Discover how the transformative power of GenAI unlocks new automation opportunities and process improvements in your contact center. Join our demo theater session where you’ll discover how Five9 leverages cutting-edge GenAI to redefine customer interactions at every touchpoint of the journey.
Our spotlight shines on Five9 AI Insights, a breakthrough solution honored as a finalist for Best of Enterprise Connect. Join us as we demonstrate how it harnesses OpenAI technology to provide actionable conversational insights. Explore features such as Topic Surfacing, Topic Scoring, CX Data Enrichment, Trends & Visualizations, and Business Notifications, all designed to elevate the customer experience.