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Revolutionizing Customer Connections: AI Unleashed in the Contact Center Arena

Maor Revah  (Director Solution Sales, NICE)

Location: Solution Spotlight Theater 1 Booth:119

Date: Tuesday, March 26

Time: 1:10 pm - 1:30 pm

Pass Type: 3-Day Conference Pass, 4-Day Conference Pass, Expo Plus Orlando, Half-Day Training - Get your pass now!

Session Type: Enterprise Connect Theater

Vault Recording: TBD


The landscape of customer experience is rapidly evolving, and at the heart of this transformation is the impactful role of Artificial Intelligence. The way your customers interact with your organization and utilize your products is undergoing a profound shift.

Recognizing that your employees serve as the key factor for organizational success.
Top-notch systems, cutting-edge tech, and modern design just aren't enough on their own anymore.
Without highly engaged and empowered employees, the very foundation of your success is compromised.

This session, led by Maor Revah, Sales Director of Digital & AI at NICE, delves into the realm of frictionless customer experience.
Discover why your employees are now more crucial than ever and explore the influential capabilities of conversational AI, Agent Assist, and AI-infused analytics in propelling scalability and fostering growth.