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Microsoft Teams Copilot: Is It Ready for Your Enterprise (and Are You Ready for It)?

Kevin Kieller  (Co-Founder & Lead Analyst, EnableUC)

Location: Osceola A & B

Date: Monday, March 25

Time: 9:00 am - 9:45 am

Pass Type: 4-Day Conference Pass - Get your pass now!

Session Type: Breakout Session

Track: Collaboration Platforms & UC

Vault Recording: TBD

One of the biggest product announcements of 2023 was Microsoft Copilot, a generative AI-driven digital assistant that automates tasks and promises new levels of efficiency and time-saving across the Microsoft Office suite, including Teams. The product went GA near the end of 2023, so what will 2024 bring for potential customers? Will the product become widely adopted, and what should your Copilot strategy look like? At $30 per user per month, is there a business case for giving this feature to all your end users? What new issues will Copilot raise in terms of corporate governance and compliance, and how must you address these issues before deploying it? In this session, a leading Microsoft specialist will provide a deep dive into the state of Copilot, the cost/benefit analysis, and what steps you'll have to take to use Copilot safely and effectively.

  • What is the state of Copilot deployments as of 1Q 2024? What does this tell us about Microsoft's progress with the product?
  • What aspects of Copilot for Teams seem most valuable to end users?
  • How should your enterprise plan for the cost of a Copilot deployment? Should all, some, or only a select few get the feature?
  • What new governance and compliance steps will you have to take before you can deploy Copilot?