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Generative AI Function Calling for Voice Applications

Charlie Weems  (Generative AI Function Calling for Voice Applications, Twilio)

Location: Sun D

Date: Tuesday, March 26

Time: 1:30 pm - 2:15 pm

Pass Type: 3-Day Conference Pass, 4-Day Conference Pass, Expo Plus Orlando, Half-Day Training - Get your pass now!

Session Type: Sponsored Session

Vault Recording: TBD


Generative AI presents the opportunity to automate many human-powered voice workflows. But in order to be effective, AI models need to integrate with external data sources like ticketing systems, order trackers, and more. That's where AI function-calling shines. In this session, we'll demo a few different voice applications that sound and interact like a real person, all while being able to quickly query external systems for specific information. By the end of this session, you'll understand the basics of how AI function-calling works and have some inspiration for how to integrate it into your own workflows.