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Can Business Mobile Convergence Transform Your Workforce?

Adam Holtby  (Principal Analyst, Omdia)

Brent Kelly  (Principal Analyst, Omdia)

Priti Vakil  (Senior Director, and Head of Americas for Verizon's Connected Customer Experiences Team, Verizon)

Lee Essex  (Head of Business Development and Strategic Partnerships, Tango Networks)

Mahendra Sekaran  (Corporate Vice President, Microsoft Teams Engineering, Microsoft)

Sanjay Srinivasan, PhD  (SVP & Chief Technology Architect, Vonage)

Amey Parandekar  (VP, Product Management, Webex by Cisco)

Location: Osceola A

Date: Wednesday, March 27

Time: 8:00 am - 8:45 am

Pass Type: 3-Day Conference Pass, 4-Day Conference Pass - Get your pass now!

Session Type: Breakout Session

Track: Collaboration Platforms & UC

Vault Recording: TBD

The newest generation of enterprise mobility - Business Mobile Convergence (BMC) - promises to integrate mobile voice and unified communications as a service (UCaaS) capabilities more tightly than ever, removing friction and security risk from the mobile work experience. BMC leverages the user's mobile number as the UCaaS phone number, enabling a true single number identity across devices and platforms. BMC solutions are available from several leading vendors, and have the potential to gain popularity among knowledge workers and frontline workers who need to communicate, collaborate, and perform business processes on mobile devices. In this session, two leading analysts will provide data and insights from their research on BMC and UC, and highlight the main benefits and challenges. You'll come away better able to evaluate and implement BMC solutions to improve employee experience and business outcomes.


  • Learn how BMC differs from previous-generation mobile convergence.
  • Understand how BMC offerings are differentiated.
  • Understand the availability and maturity of BMC offerings.
  • Get details on costs and BMC offerings, and whether they provide ROI.